Office 365 Home Renewal Partner

Office 365 Home
Subscription Renewals

Use these FAQs to handle any customer questions:

What happens to the documents and pictures I have saved to OneDrive if I chose
to not renew my Office 365 subscription?

If you let your subscription expire you will still have access to your saved items on OneDrive. If you have reached your free OneDrive 7 gigabyte (GB) storage limit, you won't be able to add or edit documents until you reduce your OneDrive storage below your quota. However, you can access your documents saved on OneDrive and download them at any time.

How will I know that I am getting near the end of my subscription?

30 days prior to expiration, you will receive an email reminder from Microsoft telling you to renew your subscription. Then 15 days prior to expiration, a reminder will appear in the applications, reminding you that it's time to renew. At expiration you will see a "Subscription Expired" notification in the applications.

How do I renew my Office 365 subscription?

You can renew your Office 365 subscription any time by purchasing another Product Key for Office 365 from us. Just be sure that you activate the Product Key with the same Microsoft account for your existing Office 365 subscription. Once your subscription expires you can click the onscreen reminder in any of the Office applications to either purchase a new subscription direct from Microsoft, or enter in a new Product Key that you have already purchased.

What happens if I add more than one year at a time to my subscription, do I get 2TB of storage?

No. If you activate multiple years of subscription at once, your expiration date extends but the other benefits do not stack. So, if you activate two years at once, you'll receive 2 years of Office 365, but you'll still only receive the 1TB of OneDrive and 60 Skype world minutes/month. You can have a maximum of 5 years of Office 365 Home active on one Microsoft account.

What do you mean by ongoing service and product upgrades for Office 365 subscriptions?
As a subscriber you will receive the latest versions of Office applications as they become available. A great example of these updates is the new Office Mobile apps for iPhone and Android phones. This is more than just security patches and updates.
© 1WorldSync. All rights reserved.
Powered by ContentCast